Troubleshooting
How to back up and restore your game server
A backup takes minutes. Losing a world can cost months of progress. Make backups a habit.
What to back up
- The world or save folder (for Minecraft this is usually world, world_nether and world_the_end)
- Config files, plugins and mods folders
- Databases used by your plugins or scripts
How to back up
- Stop the server, or for Minecraft run /save-all first, so files are not being written.
- Use the panel's backup feature if you have it, or download the folders from the Files tab.
- Keep copies off the server, for example on your own computer.
How to restore
- Stop the server.
- Upload the backed-up folder and replace the broken one. For Minecraft, make sure level-name in server.properties matches the world folder name.
- Start the server and check the console.
When to back up
- Before you update the game or server version
- Before adding mods, plugins or big config changes
- On a regular schedule, such as daily for busy servers